We ship all of our orders discreetly. Your orders will arrive in a standard
brown corrugated box sent via the UPS delivery of your choice. We ship using
recycled and biodegradable materials whenever possible. The return address label
on the package is from Suki, LLC.
All of our orders are shipped from our distribution center in the United States
We ship out all orders within two business days after order receipt. Please allow up to a week for UPS Ground delivery.
Unfortunately, we are unable to ship to addresses with a PO box.
The best way to contact customer care is by email at
[email protected]. If you wish to speak with someone directly, please
call us at 1-866-573-0366.
Our normal business hours are Monday through Friday from 9:00 a.m. to 5:00 p.m. EST.
A customer care representative will get back to you within 1 business day.
Our policy is to keep our customers happy and satisfied with their purchases from Bedroom Kandi / OhMiBod. If you are dissatisfied with any item, you may return it unopened and/or unused within 21 days of receipt for a store credit, refund or exchange. We will accept returns for all defective items within 30 days of receipt for a store credit, exchange,
refund or replacement. When returning an item, please contact customer care for
an RMA number to facilitate quick returns and exchanges.
All of our vibes are made out of premium grade hypoallergenic non-toxic, non-porous ABS plastic and are latex and phthalate free.
ALL of our products are splash-proof, not water proof. Do not submerse in water.
brown corrugated box sent via the UPS delivery of your choice. We ship using
recycled and biodegradable materials whenever possible. The return address label
on the package is from Suki, LLC.
All of our orders are shipped from our distribution center in the United States
We ship out all orders within two business days after order receipt. Please allow up to a week for UPS Ground delivery.
Unfortunately, we are unable to ship to addresses with a PO box.
The best way to contact customer care is by email at
[email protected]. If you wish to speak with someone directly, please
call us at 1-866-573-0366.
Our normal business hours are Monday through Friday from 9:00 a.m. to 5:00 p.m. EST.
A customer care representative will get back to you within 1 business day.
Our policy is to keep our customers happy and satisfied with their purchases from Bedroom Kandi / OhMiBod. If you are dissatisfied with any item, you may return it unopened and/or unused within 21 days of receipt for a store credit, refund or exchange. We will accept returns for all defective items within 30 days of receipt for a store credit, exchange,
refund or replacement. When returning an item, please contact customer care for
an RMA number to facilitate quick returns and exchanges.
All of our vibes are made out of premium grade hypoallergenic non-toxic, non-porous ABS plastic and are latex and phthalate free.
ALL of our products are splash-proof, not water proof. Do not submerse in water.